Privacy Policy
 

1. Introduction

We respect your privacy and comply with applicable privacy laws, including Israel’s Protection of Privacy Law, 5741-1981, as amended (including Amendment 13, where applicable). This policy explains what information we collect, how we use and protect it, when we share it, and your rights as a data subject. By using this website, submitting a form, creating an account, or accepting our cookie/privacy notice, you agree to this policy, unless applicable law requires a different form of consent.

2. Information We Collect

  • Information you provide: name, contact details, address, order/service details, newsletter sign-up, message content, and anything else you submit.
  • Technical and usage data: IP address, approximate location, device/browser type, pages viewed, referral source, visit duration, and clicks.
  • Account and transaction data: dates/times of use, account activity, purchases, payments, invoices, and support communications.
  • Cookies and tracking data: collected via cookies, pixels, tags, and analytics/advertising tools.
Please don’t submit another person’s personal information unless you’re authorized to do so.

3. How We Use Information

We use personal information to: respond to inquiries and support requests; operate, secure, and improve the website; process orders and payments; personalize your experience; analyze usage statistics; send marketing communications (only with required consent); show personalized ads via tools like Google or Meta Pixel (only where enabled and consented to); prevent fraud and abuse; and comply with legal obligations.

4. Cookies

We may use necessary, analytics, and marketing/advertising cookies (e.g., Google Analytics, Google Ads, Meta Pixel). Cookies may be session-based (deleted on browser close) or persistent. You can manage or block cookies via your browser settings or our cookie preference tool, though blocking may affect site functionality.

5. Consent Notice

If a cookie or privacy notice appears, clicking “accept” stores your consent in your browser for a limited time (e.g., 24 hours). This may cover necessary cookies, preference storage, and—where enabled—analytics or personalized advertising. If you don’t consent, use the reject/settings option, adjust your browser settings, or stop using the site. Continued browsing may count as consent only where the law and our notice permit this.

6. Sharing Information

We do not sell personal information. We may share it only as necessary with: service providers (hosting, analytics, payments, customer support, advisers); third-party platforms (e.g., Google, Meta) for analytics, advertising, or security; authorities, when legally required; and other parties as needed to protect rights or resolve disputes. Recipients receive only what’s necessary and must handle data lawfully.

7. International Transfers

Your information may be processed or stored outside your country by our service providers. We take reasonable steps to protect it in line with applicable law when this occurs.

8. Data Retention

We retain personal information only as long as necessary for the purposes above, or longer where required by law (e.g., for legal, accounting, or security reasons).

9. Security

We use reasonable technical and organizational measures to protect your information, but no method of transmission or storage is completely secure. Keep your account credentials confidential.

10. Your Rights

Subject to applicable law, you may have the right to: access your information; correct inaccurate or incomplete data; request deletion; restrict certain processing; object to certain uses (including marketing); and withdraw consent. We may verify your identity before processing requests. Submit requests via our contact form or other official channel.

11. Direct Marketing

We send marketing communications only with required consent or as permitted by law. You may unsubscribe at any time.

12. Third-Party Links and Services

Our site may link to or embed third-party content (e.g., maps, social media, payment tools). We aren’t responsible for their privacy practices—please review their policies separately.

13. Changes to This Policy

We may update this policy periodically. Updates will be posted on the website, and continued use after an update constitutes acceptance, unless the law requires otherwise.

14. Contact

For privacy questions, requests, or complaints, please use our contact form or another official contact method.

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